Frank Ruelas (francisco.ruelas@dignityhealth.org) is a Facility Compliance Professional with Dignity Health in Phoenix, AZ.

When a compliance professional is introducing new members of the organization to the ideas related to a compliance program, helping new employees understand how this concept of “compliance” is not something abstract or theoretical can make the messaging more effective. Focus new employees on how compliance applies to all members of the organization, both collectively and individually, in tangible ways.