Focus on facts

Donna Schneider

Donna Schneider

By Donna Schneider, RN, MBA, CPHQ, CPC-P, CHC, CPCO, CHPC, CCEP

Donna Schneider (dschneider@lifespan.org), Vice President, Corporate Compliance and Internal Audit, Chief Compliance & Privacy Officer, Lifespan, Providence, RI.

This column, authored by Donna Schneider, will focus on useful tips Donna has used to work through difficult conversations to get to the truth efficiently, effectively, and without emotion.

We all have the need to have a conversation, whether it be in our work lives as compliance and privacy professionals or in our personal lives. Some conversations are important, emotional, or include a difference of opinion.[1]

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