Mindful compliance

By Jennifer L. Kennedy, BA

Jennifer Kennedy (jenniferkennedy@barberinstitute.org) is Vice President, Governance, Risk Management & Compliance at Barber National Institute in Erie, Pennsylvania, USA.

We all know that person. The person who cannot wait. The person for whom the issue in front of them is the most important issue and must be resolved immediately! The person who interrupts, who calls to tell you they sent an email, who “bumps into” people in the halls.

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