Thorny Privacy Issues Arise as Workers Inch Toward Semi-Normalcy

Now that states have begun to lift stay-at-home orders and practices are reopening for more routine and elective services, privacy officials may need to pivot again to help covered entities (CEs) institute precautions, such as screening, to keep both workers and patients at low risk of exposure to COVID-19—while maintaining privacy and adherence to laws, regulations and new edicts on local levels. Business associates will also have to implement policies and procedures for reopening, and for compliance with HIPAA and their business associate agreements.

The issues are multiplied for hospitals, doctors and other facilities that are in the dual role of employer/provider. They must comply with different rules that address worker confidentiality, such as the Americans With Disabilities Act (ADA), enforced by the Equal Employment Opportunity Commission (EEOC).

In addition to puzzling out legalities of COVID-19 screening, including when and how data should be kept, HIPAA officials have to act to thwart—and catch—the sometimes irresistible urge among employees to snoop into patient records, no doubt heightened due to the transmissibility of the COVID-19 virus.

The situation could seem like “a huge mess,” attorney Joseph Lazzarotti, with Jackson Lewis PC in Berkeley Heights, New Jersey, told RMC’s sister publication, Report on Patient Privacy.

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