Catherine Boerner (cboerner@boernerconsultingllc.com) is President of Boerner Consulting, LLC in New Berlin, WI.
It is so important to have up-to-date information in the Medicare compliance world. It is hard to keep up with all the changes, so I always emphasize going to the authoritative source for every concern or question. Sometimes employees will search the Internet for the answer and might seek guidance from discussion groups, which can be helpful; however, confirming what you read and hear from others from the actual regulatory source is key. Compliance is hard enough, but to add in conflicting interpretations of regulations and regulatory guidance can compound the difficulty of getting to a correct answer.