Part II: Conducting the Workplace Investigation

Now to the “nuts and bolts” of a workplace investigation: An important rule is that you must “own” your investigations. You determine the manner in which the investigations will be conducted. Considering the goals, views and concerns of management is important, but you determine the investigation’s particulars.

Process Pointer: Just like any other business process, this one has to be implemented fairly. Fairness for everyone is critical, especially for the implicated person because he has the most at risk. “Owning” an investigation is the gold standard between a professional and a hack investigator. If you act as if you own the investigation, you are poised to offer true value to your company.

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