Meeting DOJ's 2020 guidance on effective reporting and investigations

By Brian Lee and Dian Zhang

Brian K. Lee (brian.k.lee@gartner.com) is a Managing Vice President and Dian Zhang (dian.zhang@gartner.com) is a Research Specialist at Gartner in Arlington, Virginia, USA.

In its latest guidance for prosecutors, the U.S. Department of Justice called for increased attention to employees’ comfort in speaking up and how compliance departments handle reports.[1] Yet driving proper employee behavior through incentives and disciplinary measures is one of the lowest ranked activities on program maturity, according to our poll of 257 legal and compliance executives.

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