Business writing

by Lynda S. Hilliard, MBA, RN, CCEP, CHC

Lynda S. Hilliard (lyndahilliard@hotmail.com) is Principal of Hilliard Compliance Consulting in Mount Shasta, CA.

“Language is the Dress of Thought”

– Samuel Johnson

One of my favorite sayings from an earlier mentor of mine is, “Don’t sweat the small stuff.” The small stuff he was talking about was so process-oriented, we had the potential to miss the forest for the trees. I have tried to keep that adage in mind to keep the stress level down when I worked on big projects; however, I am torn, because I also think we need to keep an eye on the small stuff (e.g., business writing, to make sure what we provide is professional and shows our best work).

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