The audacity of evaluating capacity

by Kelly M. Willenberg, DBA, RN, CCRP, CHRC, CHC

Kelly M. Willenberg (Kelly@kellywillenberg.com) is President and CEO of Kelly Willenberg, LLC in Chesnee, SC.

A common question for research sites is, how many coordinators does it really take to perform the work before us? An article in Entrepreneur magazinein October, 2015 discussed that the more engaged an employee is with their job, the higher their productivity, sales, and creativity.[1]

There are a number of workload tools available to research teams to understand workload of clinical trials. Some sites place a value on the complexity of the trial, while others give more weight to the protocol phase. Although workload is sometimes questioned, a research compliance professional must know something about the roles and responsibilities of the research team to know the gravity of compliance risks. It is not okay to say that the team is too busy to worry about compliance.

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